Summer is already looking its best and there are a few things to inform you before moving on to the summer pastures.
The insurance fund is open as follows in the summer:
Our telephone service is open in the summer from Monday to Friday from 9 am to 11 am and from 12 pm to 2 pm and the Vaasa customer service point is open from Monday to Thursday from 9 am to 11 am and from 12 pm to 2 pm.
You can reach us at 010 22 42224 and our office address is Strömbergin puistotie 6A.
The exception is weeks 29 and 30 in July, when our customer service is completely closed.
Iris e-service
Please remember that our electronic service system Iris is available to you all summer long, around the clock. Through Iris you can submit claims at a time that suits you, view your remaining accumulations and send us messages. If you do not yet have Iris in use, do this:
- Go to https://abb.omasairauskassa.fi
- Log in to Suomi.fi with your online banking credentials
- Export your personal information and tick the box “I give permission to the health insurance fund to set up a profile for me in the Iris service”. By accepting this, the health insurance fund will connect you to the electronic claims service.
Please note that we accept Iris users during customer service opening hours, so it is advisable to connect well in advance before applying for claims.
You can submit claim when you are logged in to Iris, at https://abb.omasairauskassa.fi/. You can make a new claim by selecting “New claim” at the top of the page. Instructions will open for you and you can add claim lines by selecting “Add line”. You can choose which claim type you are applying for. The system will guide you through filling out the claim and tell you which attachments are mandatory when applying for a specific reimbursement.
The initial annual deductible for medicines
We would like to remind you that after the initial annual deductible for medicines is full (70,33 €), you can apply for a 20 euro compensation from us. You can check whether the initial deductible for medicines has been paid in OmaKela e-service or on your pharmacy receipt.
If you have any questions, we will be happy to help!
Wishing you a sunny summer!
Satu R., Satu S. and Ulla
